Room #10 at The Oleander

Great facility!!! Positive: The check-in process was confusing because it was unexpected. I'd never stayed in a non-peopled hotel. I don't get email on my phone so I had trouble contacting someone to get help but after my daughter and I got in the hotel room, all was great!! The service area had everything we needed...even a washer and dryer!! Will definitely recommend this place and stay there again on our next cruise!!!

Not a Good Experience Positive: I liked the location it's not far from cruise parking and cruise terminal. Negative: I didn't like that fact that check in was at 4pm and the room hadn't been cleaned from previous guest. I arrived about 4:10 and cleaning staff didn't get to the room until 6pm to clean the room. Owner did offer 100% refund but I didn't want to start looking for other accommodation as I'm traveling with my 74 year old sister that needed to eat and take her medication.

Super cute and comfy but lacking some facilities. Positive: The room was really large and beautifully decorated. The beds were super comfortable and the bathroom was huge with an amazing shower. Well stocked with towels and toiletries. Room comes equipped with a fan in addition to the ac and a kitchenette/sofa area. Washing machine on site. Negative: There is no main lobby or on site staff which was a con in our opinion. We were allowed to leave our luggage in the room that houses the washing machine/treadmill which was nice, but there were no bathrooms in the common space or lobby to releax in while waiting for our room. We asked for an early check in because the hotel was primarily empty while we were there. We were told check in was at four to allow time for people to check out and rooms to be cleaned. Cleaning staff was done by noon, but we were not allowed check in until 3:30.

We walked in and walked out and had to get another hotel Positive: Door was wide open dirty trash everywhere. Terrible neighborhood. Unsafe. Negative: Absolutely disgusting do not stay

Positive: Great location. Thoughtfully decorated, themed. Great restoration of a vintage building. Secure, modern access. Website is great a promoting amd making you aware of their other businesses.